Around ten years ago, Cruz Marketing was a humble side hustle. It all started as a part-time project for small business owners who wanted a bit of extra help with marketing. Back then, my “office” was a blend of makeshift desks and coffee-stained papers scattered between cafes on the Mornington Peninsula. As it turned out, though, there were a lot of you out there who were looking for a down-to-earth, results-driven approach to marketing. So, what started as a small passion project soon turned into a fully-fledged business. Fast-forward a decade, and here we are—a team of passionate locals, ready to make marketing easy and effective for small businesses like yours.
Today, Cruz Marketing has grown into a team of skilled professionals, most of whom come from small business backgrounds themselves. We know what it’s like to juggle everything from sales and customer service to bookkeeping and late-night brainstorming sessions. That’s why we’re here: to be an extension of your team, share our expertise, and make your marketing a whole lot easier.
As proud locals of the Mornington Peninsula, we care deeply about supporting our community. Whether you’re a start-up or a well-established business, our focus is on delivering marketing solutions that make sense, generate real results, and are as unique as your business. We’re serious about your success, but we don’t mind having a bit of fun along the way, either.
Thank you for stopping by. Take a look around our site, explore what we offer, and if you’re ready, let’s chat. Here’s to your business’s success—and a marketing journey that’s actually enjoyable.
Our offering has expanded beyond a standard marketing agency to address the broader needs of our clients, recognising that effective marketing cannot operate in isolation. Our multidisciplinary team is here to alleviate the administrative load, allowing you to focus on what drives growth in your business.
We understand the entire client journey, and our aim is to ensure every interaction with your customer is consistent, professional, and meaningful. Our team constantly seeks innovative ways to expand your customer base, refine your processes, and elevate your brand quality.
Working beyond standard marketing activities, Cruz Marketing + Professional Services assists businesses refine their processes, communications, systems, and marketing to meet higher standards and achieve their growth goals.
Our Business Growth package offers a comprehensive marketing solution for businesses seeking short or medium-term growth.
Services include:
– Website development
– Social media management
– Customer Relationship Management (CRM) system development
– Content writing
– Online advertising
– Creation of digital or print marketing and communications
– Video editing
If you’ve been in business for a while and things have become stagnant, or if you want to improve and reach the next level, our Business Elevate package is the ideal solution.
With this package, your dedicated Elevate Assistant will become an expert in your business. Our team will then work on ways to improve, refine, measure, and report on these processes.
This is a short to medium term option to see huge ongoing progress in your business.
The Business Support package is popular with our real estate and trade clients, as it allows you to focus on what brings the most value to your business. It provides the ongoing management of time-consuming administrative and operational tasks, including:
– Client management and onboarding
– Invoicing
– Documentation and contracts
– Supplier liaison
– Sales processes and documentation
– General administration
All services can be delivered fully remotely or in-person, providing a flexible alternative to hiring part-time staff.
You’ll be assigned a dedicated assistant based on your requirements, with flexible options such as set hours per week, fortnight, or month, or on an ad-hoc or project basis.
A combination of the two. A little self-explanatory.
Your dedicated assistant will become an integral part of your team. This is ideal for the Business Support package if you require ongoing assistance for a half or full day per week without the need to hire a new employee.
Frequently Asked Questions
Yes! All of our highly trained assistants are 100% human and based in Victoria, Australia.
Whilst we do utilise cutting-edge artificial intelligence (AI) to enhance productivity and work quality when suitable, the core of our service remains human-driven.
Our smart use of AI allows us to provide top-tier services at competitive prices.
While offshore services can be less expensive, working with a local team offers distinct advantages. We have a deep understanding of Australia’s business landscape, culture, and customer base, which means we can represent your business with greater authenticity and insight.
We are available for in-house and virtual support during Australian work hours – the hours that work for you.
By choosing us, you get one point of contact for all your marketing, administration, operations, and bookkeeping needs—streamlining your processes with a single invoice and contact person.
Our team’s expertise across various areas means we’re not just checking tasks off a list; we actively look for opportunities to help your business grow and improve. We are your strategic partner, always seeking ways to add value and deliver results beyond expectations.
It all comes down to our team. At Cruz Marketing, we’ve built a team of dedicated professionals with a diverse, robust skill set, all united by a passion for helping businesses grow and operate more efficiently.
Many of our team members are small business experts who have honed their skills on the front lines, working hands-on with and in businesses like yours. This real-world experience means they understand that every decision affects the bigger picture. We don’t just execute tasks in isolation—we carefully consider every nuance of your business to ensure the best possible outcomes.
